Straight from the horse's mouth

We have found Love2Donate:In Memory to be both professional and honest.

They are focused on delivering a product that not only serves the Funeral Director but also the client and the charity.

They are diligent in what they do and we have had positive feedback from both Charities and Clients.

Love2Donate:In Memory has been extremely helpful and professional whilst taking care of our online donations.

Being able to offer our clients the facility to donate online has been very well received and the uptake has exceeded our expectations.

It is great to be working with caring people who have the utmost respect for the funeral industry and the people they serve.

We have been working with Chris, Sue and the rest of the team for a few years now and have found their dedication to providing a professional service for us and our customers to be really admirable.

They have reduced the administration costs of our business and enhanced the service we provide to charities, the next of kin and families we work with by automating many of the donation tasks we have.

Their informal yet professional approach makes them very easy to work with and they have become an invaluable member of our extended team!

We have been using Love2Donate:In Memory for all online donations since February 2014 and have not looked back.

We were becoming overwhelmed with the administration of donations to charities and had made the decision to look into using an online donation service.

However, it was essential that we found someone who would handle donations in a sensitive way which reflects our caring approach to bereaved families. Love2Donate has proved to us and our families that we are treated as individuals and they will go the extra mile to ensure that everyone's needs are accommodated in a sympathetic manner.

We are delighted that online donations forwarded to charities, via Austin's, since we have been working together is a staggering £100,768.50 (£112,334.61 with Gift Aid)

We have been with L2D for a number of years now and like the fact that donors visit our website to make their donation. Families feel that the donation process is of real interest and not being glossed over as not only our website but the letters to Charity and Family are on our headed paper and signed by Funeral Director. Donations online certainly makes it easier for people to donate and also to claim gift aid if appropriate, thereby helping to give more to the Charity in memory of their loved one in a clear, easy and modern way.

L2D certainly helps with the administration of donations, with no cash handling and very little cheque handling, that time is then able to be spent with families.

Sue and Chris from L2D are always on hand to discuss concerns and make adjustments as and when required. The staff at L2D are very efficient and the donation page is always beautifully set up. Containing photos if required, also includes photo and directions of the crematorium if included in obituary notice.

As a funeral director with fifteen branches, the collection and administration of charitable donations had become a large part of the services we offer our clients. It had also become very time consuming, so a move to recommending that our clients use our website to collect donations was an inevitable progression.

We chose Love2Donate as the company we use to collect our online donations as they are a very good fit with us. Their system works well and is easy for our clients and their friends and families to use.

They are very funeral director orientated and nothing is ever too much trouble. Their new Tributes pages are an added bonus.

We also like the people who run and work for the company, which is important to us. They are always very concerned to provide a good service. They even made changes to their system to accommodate the needs of one of our local charities.

Unlike some companies in this field, they do not charge charities an annual fee. Their charges are fair and openly shown. The increased traffic to our website also helps.

I have no hesitation in recommending Love2Donate to other funeral directors for their online tributes and donations pages.

We originally met up with Love2Donate at the 2013 National Funeral Exhibition and knew straight away that the service on offer was exactly what we needed to complement our existing business.

Our fully integrated, tribute and donation service was up and running within a matter of days and donations were processed almost immediately. Being able to accept donations from all four corners of the globe has greatly helped cement the name A J Lloyd into the minds of customers and donors alike.

The increase in web traffic made our new additional service a marketing triumph, especially as there was absolutely no financial cost to our business and when our business grew and number of branches increased, our tribute and donation service grew with us.

Having implemented all of the recent free upgrades, we are extremely pleased that we chose Love2Donate to administer our online donation service.

We have been working with Love2Donate – Chris, Sue and the team for a couple of years now and are more than happy with the professional service provided. Offering the option for online donations to families has certainly enhanced the service we provide. The set-up was easy and creating a tribute page is straight-forward as the info is taken direct from our system and sent to Love2Donate. The family can provide personal photos which can be added, creating a lovely personal tribute page. This has certainly helped with the administration of donations and cash handling. Nothing is too much trouble for the team at Love2Donate and they are always on hand to make any changes necessary as and when required.